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Insight into a global bank's Robotic Process Automation journey

Dear ABPMP Member,

As an official partner of Operational Excellence in Financial Services (March 27-29, 2017, New York), I wanted to share an interesting article with you ahead of the event.

The article “A Global Bank's Robotic Process Automation Journey” is very insightful I really enjoyed reading it.

And it’s available for free to download… Enjoy!

In this exclusive interview Vartul Mittal, Business Transformation and RPA Leader is of the opinion that emerging technologies such as Robotic Process Automation, Artificial Intelligence, Blockchain are a great boon to the financial industry but are not without challenges.

On one hand technologies including  RPA help in errors and have a substantial impact on increasing accuracy and efficiency however lack of efficient infrastructure, and sound processes will make RPA difficult to implement and grow sustainably.

So how are leading financial companies adapting the innovative technologies to increase efficiency and deliver customer excellence?
In this interview Vartul provided insight into:

•    How RPA is impacting financial service institutions
•    Where Barclays is at in the implementation process
•    The main challenges and advantages within automation.

Read the full interview “A Global Bank's Robotic Process Automation Journey” to learn how Barclays is using RPA to drive operational excellence and challenges faced.

Download your copy here


This interview is part of our content series for the upcoming Operational Excellence in Financial Services  taking place this March 27 - 29, 2017 in New York.

Some of the key topics up for discussion include Automation, Artificial Intelligence, Robotics Process Automation, Big Data, Customer-centricity, Change Management, Business Architecture and many more.

Download the Agenda


Places for the event are really filling up fast, OpEx experts from companies such as ANZ, Mastercard, Paychex, Credit Suisse, Wells Fargo, Bridgewater Associates, Goldman Sachs, Bank of America have already registered to attend. So don’t delay and secure you spot today.

If you register before February 24,
you can save $400 on your conference pass.

Register Online


Hope you enjoy the interview.


Daniel C. Morris, CBPP, CBA, Vice President

Association of Business Process Management Professionals (ABPMP)


Innovation, Business Change and Technology Forum Europe

 March 21-22, 2017 | London, United Kingdom


Europe's only forum on Innovation, Business Change and Technology is a unique setting to explore and debate the vital connections between innovation, investment, organizational and personal change, business transformation and leveraging technology.

Discover new ideas, approaches and solutions, while learning first-hand from the experiences and successes of organisations such as Shell International, Airbus Defence and Space, HM Courts & Tribunals Service, Associated British Foods, Aviva Health, Royal Mail Fleet, Yorkshire Building Society, Erste Group Bank, Aviva, Euroconsumers, Port of Antwerp Authority and Reed Exhibitions.

ABPMP Members Get a 10% Discount!


Use this discount code to register online! 

Click Here to Register!


View the conference website

Download the conference brochure

Email IRM UK for full conference details at:


OpEx Week: Business Transformation Global Summit

 January 23-27, 2017 | Orlando, Florida


ABPMP has partnered with OpEx Week: Business Transformation Global Summit (January 23-27, 2017, Orlando, Florida).

We wanted to share some of the most popular articles trending in operational excellence globally at the moment.

These articles have been very popular and have been described as the most informative, insightful and strategic relevance by your peers already attending OpEx Week: Business Transformation Global Summit.

 And they’re available for free to download… Enjoy!

Digital Transformation: Driving Business Transformation


  • See what the big deal is about going digital?
  • What exactly is meant by Digital Transformation
  • Discover what this move to digital means to you and your company
  • Discover more about the reality of digitaldisruption, dealing with this disruption requires larger IT staffs and often results in a need to operate with expensive manual work-arounds.
  • What does becoming a Digital Enterprise mean to you and your company?

>> Download the article now

PEX Network Annual Report 2016 - Emergence: The Future of OperationalExcellence


  • How the rise of the Millennial Generation is reshaping the customer experience and driving the need for simpler, faster processes
  • Why operational excellence programs need to get more strategic and how you can make the shift
  • The ways new technologies – Robotics, Low Code, Artificial Intelligence, Data Analytics, and Process Automation – are causing fundamental change to business processes
  • The skills and capabilities you need to develop now and in the future to better support your business

>> Download the article now

The state of Robotic Process Automation (RPA) and Artificial Intelligence (AI) in the Enterprise


  • How RPA and AI fit against the backdrop of investment in global operational excellence?
  • The difference between robotic process automation and traditional automation
  • The advantages and challenges to AI
  • What happens when PEX meets RPA

ABPMP has also agreed a limited number of special rate passes on your behalf as one of our members. ABPMP members have access to a promotion code for a 20% discount off the full conference fee.


Use the promotion code to register online! 

Click Here to Register!


OpEx Week: Business Transformation World Summit 2017 will be the most progressive and most innovative year yet: a whole event dedicated to all the elements that you need in order to deliver business transformation, performance and operational excellence.

Join us there to find out more about the unique opportunities (and challenges) that exist in RPA, AI, Operational Excellence, Business Transformation and more with the industry's leaders.


Download the Event Agenda


Benefit from OPEX Week Thanksgiving discount and save $950 on your pass for OPEX Week by booking online before November 23.

Register Today!



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